New resources and help-options for Google AdSense publishers

This Quick-tip is about some new help resources and options that Google has recently introduced for AdSense publishers - including ones who use AdSense through Blogger.

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If you put AdSense ads into your blog or website, you are known as a "publisher", because you "publish" materials where advertisements, placed by people known as advertisers, can be placed.

Recently Google announced a simplified, personalized contact options page for AdSense publishers, backed by an an email-based "help" service.

This is a single source for many commonly used AdSense troubleshooting tools and articles, which often help you to resolve problems very quickly.

Some troubleshooters lead to "issue-specific contact forms that generate emails to our team". These are backed by automated tools, that help to fix problems very quickly.

Google say that "The new contact options page, troubleshooters, and specialized contact forms are available to all publishers with an approved AdSense account".

Also, publishers who usually earn $US25 or more a week are now eligible for consultations via email, to help with

  • Managing your AdSense account
  • Discussing strategies to grow more business.

Account-holders who qualify see an alert about this on the contact options page. Google target a 2-day response time, although they note it may be slower during peak times.

It's not clear whether publishers who were signed up quickly via a publishing partner (like Blogger) will qualify or not.  I cannot test this, because I signed up using the older full-sign-up process - but I'd suspect that they won't.


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